Returns & Exchanges

At Cupids, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all products. If you aren't glowing with your purchase, we've made our exchange and refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Beauty Goods

  Carefully place the items in their original packaging, ensuring all seals are intact for a full refund eligibility.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from our portal and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.